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NBN Service Classes Explained – Dodo

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NBN Service Classes Explained

Getting the National Broadband Network internet service applied and installed for our premises involves basic steps that are dependent on the situations and conditions of the location. The NBN Co. organises them into a series of service levels, or service classes; they mark properties under these certain statuses to indicate what the specific issues are. From here they’ll identify the types of solutions and options available. They apply to all types and levels of the NBN subscriber’s location.

 

Not all NBN-ready properties or those that have access to an NBN source line can be completed to the final installation level. By identifying the service class, we know the level of completeness, current status, required components, and what type of NBN format is suitable / going to be used. It also gives us an idea of the level of extra work, possible costs, and timeframes that are the main variables in making it NBN ready to completing the connection.

NBN_Connection

Service Class 0

The location is planned to be serviceable by fibre

Service Class 1

The location is serviceable by fibre, no PCD or NTD in place

Service Class 2

The location is serviceable by fibre, PCD installed, no NTD in place

Service Class 3

The location is serviceable by fibre, PCD and NTD in place

Service Class 4

The location is planned to be serviceable by fixed wireless

Service Class 5

The location is serviceable by fixed wireless, no antenna and NTD in place

Service Class 6

The location is serviceable by fixed wireless, antenna and NTD in place

Service Class 7

The location is planned to be serviceable by satellite

Service Class 8

The location is serviceable by satellite but no satellite dish / NTD yet in place

Service Class 9

The location is serviced by satellite (dish and NTD in place)

Service Class 10

The location is planned to be serviceable by copper

Service Class 11

The location is serviceable by copper, copper lead-in required

Service Class 12

The location is serviceable by copper, jumpering is required

Service Class 13

The location is serviceable by copper, infrastructure in place

Service Class 20

The location is serviceable by cable (HFC)

Service Class 21

The location is within the HFC footprint, no drop, wall plate or NTD

Service Class 22

The location is within the HFC footprint, drop in place, no wall plate or NTD

Service Class 23

The location is within the HFC footprint, drop and wall plate in place, no NTD

Service Class 24

The location is within the HFC footprint, drop, wall plate and NTD in place

Notes:

Premises Connection Device (PCD) or NBN Utility Box outside the premises
Network Termination Device (NTD) or the Network Connection Box in the premises
Hybrid Fibre Coaxial (HFC) or part fibre and part copper / Multi Technology Mix NBN

Service Classes 0, 4, 7, 10, and 20 indicate and confirm the most suitable NBN format or broadband option available: as fibre, fixed wireless, satellite, copper, and HFC or Hybrid Fibre Coaxial, respectively. Under each class is a list of main statuses for each, as levels of completeness of that certain format. Each successive subclass under each main class then indicates which important components are already available to indicate next steps until final installation and completion.

Disclaimer

The views expressed in the articles on this blog do not necessarily reflect the views of Dodo Services Pty Ltd (Dodo). Dodo makes no representations as to the accuracy or completeness of the information contained within the articles. All comments on the blog are the sole responsibility of their writers.

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